Yes. In order to purchase and download our 3D models is required a free account registration. You can do it from here.
Sure. You can download at no additional charge any previously purchase and downloaded 3D models directly from the dashboard accound – Download tab.
You can download your purchased models at the Downloads tab on your dashboard account.
No. All successfully purchased models are permanently stored in your Downloads page and will be available for unlimited number of downloads/re-downloads
Yes. You can download/print the invoice for your payment(s) from the Orders page where all orders details are stored.
It is absolutely safe to use your credit/debit card. Zenpolygon use the PayPal and Stripe services to process all payments in the safest way.
We never store on file your credit/debit card details. All transactions are processed in real time using secure 128 bit Geotrust SSL certificate.
Please contact us by email: contact[at]zenpolygon.com and provide us with the following information:
- Order/Invoice ID and product name
- The problem encountered (including screenshots)
- Software and its version used
- File format used
When purchasing models as a company, please fill the Company name and VAT number in your checkout page. The entered information will be saved for your future purchases and invoices will be generated accordingly.